Shipping policy
Overview
At Crafted Cocktail Concierge, we are committed to delivering your products safely and efficiently.
Many of our products are fulfilled by trusted third-party partners to ensure quality and a wide variety of offerings. Because of this, your order may ship from different locations depending on the items purchased.
Shipping Coverage
We currently ship to addresses within the United States only.
At this time, we do not offer international shipping.
Order Processing Times
Processing times may vary depending on the product and supplier.
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Most orders are processed within 3–5 business days
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Orders placed on weekends or holidays will begin processing on the next business day
Delivery Times
Once your order has been processed and shipped, standard delivery within the United States typically takes:
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3–7 business days
Delivery times may vary depending on:
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Supplier location
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Shipping carrier
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Destination
Tracking Information
Most orders include tracking information.
You will receive a shipping confirmation email with tracking details once your order has been shipped, upon availability.
Multiple Packages & Split Shipments
Orders containing multiple products may arrive in separate packages.
This is because items may ship from different fulfillment locations. If this occurs, each package will have its own tracking information.
Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather conditions, or other factors outside of our control.
Incorrect Addresses
Please ensure your shipping information is accurate at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping Issues & Lost Packages
If your order has not arrived within 10 business days after receiving your shipping confirmation, please contact us and we will assist you.
Need Help?
If you have any questions about shipping or your order, please contact our support team: